Job Description
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In the short term, you will
- Become familiar with our systems, style & process
- Participate in Continuous Discovery Habits; coaching others on qualitative research.
- lead your own discovery & interviews with members to understand pains, gains & Jobs to be done
- Guide research activities to define current member pain points and map ideal future experiences
- Facilitate research by collecting, analyzing, and producing insights to lead the team toward user outcomes
- Collaborate with cross-functional project team groups to support the design & creation of new products and features
What you bring to the table
- 4+ years of professional experience with 2+ years of experience in User Research
- Experience in conducting research with a clear understanding of various quantitative and qualitative research methodologies
- Analytical, data-driven, and supremely detail-oriented
- Highly collaborative and empathetic: you love connecting with and helping others, whether they’re users or teammates
- You’re legally authorized to work in the United States and able to work US-hours.
- Preferred: Experience with quantitative analysis and data visualization
